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E manufactures Explained - A research Paper

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Introduction

An e-commerce clarification for a company is the incorporation of all aspects of the company operation into an electronic format. Many well-established businesses have been selling on-line for years. For example, Dell Computers Corp., has been selling computers directly to end-users for years. Currently, Dell is selling inordinate of 1 million dollars worth of computers everyday on the World Wide Web (Www).

When a company has incorporated an e-commerce solution, the company will caress a lower operation cost while at the same time increasing its profit. The e-commerce clarification will allow businesses to eliminate unnecessary paperwork. All paperwork and data can be transformed into an electronic format. Thus, it will eliminate primary shelf space and data can searched and accessed in matter of seconds. E-commerce will also automates the sales process. Customers can "point & click" on the products they wish to purchase, fill out the buyer information, and the product will be shipped and received in a matter of few days. The supervision group does not have to fill out any paperwork because the buyer had done it already. Thus, the efficiency will be greatly improved. With an e-commerce solution, the company will be open 24 hours a day, 7 days a week. population from anywhere in the world with an Internet entrance will be able to visit the site at any time. They will not be restricted to the "normal" company operating hours. A "brick + mortar" company is commonly minuscule to serving the customers in its local geographical location. With an e-commerce solution, that company will not be minuscule a geographical restriction, rather it opens itself to the global on-line market. Essentially, the business' market exposure will be greatly increased.

In conducting my study, I have researched extensively on the Internet for resources. I chose the Internet as my customary investigate medium because e-commerce is still a fairly new technology. Since it is technology related, the Internet will provide the most modern data available. Printed publications will not be able to adapt to changes as fast and sufficient as electronic publications. I researched many e-commerce linked web sites along with some fellowships that conduct statistical studies. Some of the e-commerce web sites that I looked into are E-Commerce Times, eRetail, and eMarketer. The statistical investigate firms that I researched are Forrester investigate and Jupiter Communication. Both firms provided primary statistical data that shows the rise of consumers shopping on-line and the foreseen, dollar whole that will be spent in the arrival years.

Methods

In conducting my study, I completed the following tasks:

- I searched extensively on the Internet for sites that are e-commerce related. Upon visiting the sites, I evaluated each sites for the contents, thoroughness, and objectiveness. There are unquestionably hundreds of sites that are devoted to e-commerce. However, after my rigorous test of most of them, I narrowed down to four sites that I will investigate for this report.

- I have also researched many firms that conducts statistical researches. The two firms that I will be utilizing for this narrative are Forrester investigate and Jupiter Communication. Both firms are known for their preciseness, non-objectiveness, and thoroughness. The statistical data I collected from these two firms will keep my hint that every company should have an e-commerce clarification implemented.

Results

From my research, I have developed twenty reasons why every company should incorporate an e-commerce clarification into the company operation. They are listed below.

1. To develop A Presence

There are roughly 70 million population worldwide that have entrance to the World Wide Web (Www). No matter what business or company one is in, one can not ignore 70 million people. To be part of that on-line community, one would need to be on the Www for them. Because if one doe not do it, one's competitor right on will.

2. To Network

A lot of what passes for company is naturally nothing more than production connections with other people. Every smart businessperson knows, it is not what one knows, it is whom one knows. Passing out one's company card is part of every good meeting and every businessperson can tell more than one story how a chance meeting turned into the big deal. Well, what if one could pass out the company card to thousands, maybe millions of potential clients and partners, saying this is what I do and if you are ever in need of my services, this is how you can reach me. One can, 24 hours a day, inexpensively and simply, on the Www.

3. To Make company facts Available

What is basic company information? Think of a Yellow Pages ad. What are one's company hours? What does one do? How can person caress the business? What recipe of payment does one take? Where is the company located at? Now think of a Yellow Pages ad where one can have instant communication. What is today's special? Today's interest rate? Next week's parking lot sale information? If one could keep one's buyer informed of every think why they should do company with them, doesn't one think one could do more business? One can on the Www.

4. To Serve The Customers

Making company facts available is one of the most important ways to serve the customers. But if one looks at serving the customer, one will find even more ways to use Www technology. How about production forms available to pre-qualify for loans, or have one's staff do a hunt for that first-rate jazz narrative one's buyer is looking for, without tying up one's staff on the phone to take down the information? Allow the buyer to punch in sizes and check it against a database that tells him what color of jacket is available in one's store? All this can be done, naturally and quickly, on the Www.

5. To enhance social Interest

One won't get Newsweek magazine to write up about one's local store opening, but one might get them to write up one's Web Page address if it is something new and interesting. Even if Newsweek would write about one's local store opening, one would not benefit from person in a distant city reading about it, unless of course, they were arrival to one's town sometime soon. With Web page information, anyone anywhere who can entrance the internet and hears about one's site is a potential visitor to one's Web site and a potential buyer for one's facts there.

6. To release Time Sensitive Material

What if one's materials need to be released no earlier than midnight? The regular earnings statement, the grand prize winner, the press kit for the much foreseen, film, the merger news? Well, one sent out the materials to the press with "The-do-not-release-before-such-and-such-time" statement and hope for the best. Now the facts can be made available at midnight or any time one specifies, with all linked materials such as photographs, bios, etc. Released at exactly the same time. dream the anticipation of "All materials will be made available on our Web site at 12:01 Am". The scoop goes to those that wait for the facts to be posted, not the one who releases one's facts early.

7. To Sell Things

Many population think that this is the whole one thing to do with the World Wide Web. However, I have made it whole seven to make it clear that I think one should reconsider selling things on the Internet and the World Wide Web after one has done all the things above. Why? Well, the write back is complex but the best way to put it is, does one reconsider the telephone the best place to sell things? Probably not. One probably considers the telephone as a tool that allows one to relate with one's customer, which in turn helps one sell things. Well, that's how I think one should reconsider the Www. The technology is different, but before population rule to come to be customers, they want to know about one, what one does and what one can do for them. Which one can do unquestionably and inexpensively on the Www. Then one might be able to turn them into customers.

8. To make picture, sound and video available

What if one's widget is great, but population would unquestionably love it if they could see it in action? The album is great but with no airplay, nobody knows that it sounds great? A photo is worth a thousand words, but one does not have the space for a thousand words? The Www allows one to add sound, pictures and short movie files to one's company's info if that will serve one's potential customers. No brochure will do that.

9. To Reach a extremely Desirable Demographic Market

The demographic of the Www user is probably the highest mass-market demographic available. commonly they are college-educated or being college educated, production a high wage or soon to make a high salary. It is no wonder that Wired magazine, the magazine of choice to the Internet community, has no qoute getting Lexus and other high-end marketer's advertising. Even with the increasing of the industrial on-line community, the demographic will remain high for many years to come.

10. To write back frequently Asked Questions

Whoever answers the telephones in one's club can tell one that their time is commonly spent answering the same questions over and over again. These are the questions customers and potential customers want to know the write back to before they deal with one. Post them on a Www page and one will have removed other barricade to doing company with one and freed up some time for that harried phone operator.

11. To Stay in caress with Salespeople

One's employees on the road may need up-to-the-minute facts that will help them make the sale or pull together the deal. If one knows what that facts is, one can keep it posted in faultless privacy on the Www. A quick local phone call can keep one's staff supplied with the most detailed information, without long length phone bills and tying up the staff at the home office.

12. To Open International Market

One may not be able to make sense of the mail, phone and regulation systems in

all the potential international markets, but with a e-commerce solution, one can open up a dialogue with international markets as unquestionably as with the company over the street. As a matter-of-fact, before one goes onto the Web, one should rule how one wants to handle the international company that will come one's way, because one's postings are inescapable to bring international opportunities to one's way, either it is part of one's plan or not. other added benefit; if one's company has offices overseas, they can entrance the home offices facts for the price of a local phone call.

13. To originate a 24 Hour Service

If one has ever remembered too late or too early to call the opposite coast, one knows the hassle. Not all businesses are on the same schedule. company is worldwide but one's office hours aren't. Trying to reach Asia or Europe is even more frustrating. However, Web pages serve the client, buyer and partner 24 hours a day, seven days a week. No overtime either. It can customize facts to match needs and regain important facts that will put one ahead of the competition, even before they get into the office.

14. To Make Changing facts available Quickly

Sometimes, facts changes before it gets off the press. Now one has a pile of expensive, worthless paper. Electronic publishing changes with one's needs. No paper, no ink, no printer's bill. One can even attach one's web page to a database which customizes the page's output to a database one can change as many times in a day as one needs. No printed piece can match that flexibility.

15. To Allow Feedback From Customers

One passes out the brochure, the catalog, the booklet. But it doesn't work. No sales, no calls, no leads. What went wrong? Wrong color, wrong price, wrong market? Keep testing, the marketing books say, and one will finally find out what went wrong. That's great for the big boys with deep pockets, but who is paying the bills? One is and one doesn't have the time nor the money to wait for the answer. With a Web page, one can ask for feedback and get it instantaneously with no extra cost. An instant e-mail response can be built into Web pages and can get the write back while its fresh in one's customers mind, without the cost and lack of response of company reply mail.

16. To Test market New Services and Products

Tied into the think above, we all know the cost of rolling out a new product. Advertising, advertising, advertising, press release and advertising. Expensive, expensive, expensive. Once one has been on the Web and know what to expect from those who are looking one's page, they are the least high-priced market for one to reach. They will also let one knows what they think of one's product faster, easier and much less expensively than any other market one may reach. For the cost of a page or two of Web programming, one can have a crystal ball into where to position one's product or aid in the marketplace.

17. To Reach The Media

Every kind of company needs the exposure that the media can bring, as I touched on in think #5 "To enhance social Interest", but what if one's company is reaching the media, as a newswire, a publicist or a social procedure group. The media is the most wired profession today, since their main product is facts and they can get it more quickly, cheaply and unquestionably on-line. On-line press kits are becoming more and more common, since they work with the digital environment of more and more pressrooms. Digital images can be put in place without the stripping and shooting of the old pressrooms and digital text can be edited and outputted on tight deadlines. All these can be made available on an e-commerce solution.

18. To Reach The study and Youth Market

If one's market is education, reconsider that most universities already offer Internet accesses to their students and most K-12's will be on the Internet within the next few years. Books, athletic shoes, study courses, youth fashion and anything else that would want to reach these overlapping markets needs to be on the Www. Even with the arrival of the industrial on-line services and their somewhat older populations there will be nothing but increase in the ration of the under 25 market that will be on-line.

19. To Reach The Specialized Market

Sell fish tanks, art reproductions, flying lessons? One may think that the Internet is not a good place to be. Well, think again. The Internet isn't just for computer science students anymore. With the 70 million and growing users of the Www, even the most narrowly defined interest group will be represented in large numbers. Since the Web has several very good hunt programs, one's interest group will be able to find one's company, or one's competitors.

20. To Serve One's Local Market

I've talked about the power to serve the world with a e-commerce solution. How about one's neighborhood? If one is located in San Francisco Bay Area, the Raleigh Nc area, Boston or New York, there is probably adequate local customers with Internet entrance to make it worth one's while to reconsider Web marketing. A local Palo Alto, Ca bistro even takes lunch orders through the Internet! But no matter where one is, if the big client has Internet access, one should be there too.

Conclusion

After detailed analyzing and learning of the effects and benefits of incorporating an e-commerce clarification to an existing business, it is clear that an e-commerce clarification will benefit the company in every aspect.

The implementation of an e-commerce clarification will originate a brand new earnings stream, strengthen the market exposure, and decrease the operation cost. Many Fortune 500 companies, such as Dell Computer Corp., have already adapted e-commerce into their company operation. As I have mentioned earlier, Dell Computer Corp. Is currently generating over 1 million dollars in revenues from their web-site. Many customary "brick & mortar" businesses are beginning to develop their proximity on the web. For example, Barnes & Noble Booksellers, the top book retailer in North America, has just launched their web-site earlier this year following the success of Amazon.com. Amazon.com, the top book & music seeder on the web, has been referred to have one of the most sufficient company operation in the world today.

Recommendation

Based on the conclusion of this study, I propose the following:

- Every company should implement an e-commerce clarification into the company operation.

Works Cited

"E-Commerce Times: all things You Wanted to Know About Doing company Online." E-Commerce Times. 1999. (9 August 1999).

"E-Marketer, Where company Begins On-line." E-Marketer. 1999. (9 August 1999).

"E-Retail, News and facts for Internet Retailers." E-Retail. 1999. (9 August 1999).

"The Electronic business Guide." Internet.com's Electronic business Guide. 1999. . (9 August 1999).

"Forrester Research: Helping Businesses Thrive on Technology Change." Forrester Research. 1999. (9 August 1999).

"Jupiter Communication: market investigate on the consumer Online Industry." Jupiter Communication. 1999. (9 August 1999).

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